Terms of service

Terms of Service

 

Last Updated: August 26, 2025

1. Acceptance of Terms Welcome to the website of Epoch Custom Packaging & Trading (“Epoch”, “we”, “us”, or “our”). These Terms of Service (“Terms”) govern your access to and use of our website located at epochcpt.com (the “Website”) and its related services. By accessing, browsing, or using the Website, you acknowledge that you have read, understood, and agree to be legally bound by these Terms. If you do not agree to all of these Terms, you are not authorized to use the Website.

2. About Our Services Epoch is a custom packaging and trading company located in Florida, United States. This Website is intended to provide information about our products and services to prospective customers and to allow existing customers to conveniently place orders.

3. User Accounts To place an order or access certain features of the Website, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process. You are solely responsible for safeguarding your password and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

 

4. Orders, Payment, and Pricing

  • Order Acceptance: Placing an order constitutes an offer to purchase our products or services. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. This may include limitations on quantities available, inaccuracies or errors in product or pricing information, or issues identified by our credit and fraud avoidance department.
  • Payment Terms: Payment is required at the time an order is placed through the Website. For approved customers with established terms, payment via check or bank transfer is due upon delivery or as otherwise specified on your invoice.
  • Pricing: All prices posted on this Website are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed.
  • Return Policy: All sales made through the Website are subject to our Return and Refund Policy, which is incorporated herein by reference.

5. Acceptable Use of the Website You agree to use the Website only for lawful purposes and in accordance with these Terms. You agree not to:

  • Violate any applicable federal, state, local, or international law or regulation.
  • Engage in any conduct that is fraudulent, harmful, or infringes on the rights of Epoch or any third party.
  • Transmit any malicious or technologically harmful data, such as viruses, Trojan horses, worms, or other malware.
  • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer, or database connected to the Website.
  • Use any robot, spider, or other automatic device, process, or means to access the Website for any purpose, including monitoring or copying any of the material on the Website.

6. Intellectual Property Rights The Website and its entire contents, features, and functionality—including but not limited to all information, software, text, graphics, logos, and images (the “Content”)—are owned by Epoch, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, modify, or create derivative works from the Content without our prior written permission.

7. Privacy Policy Your use of the Website is also governed by our Privacy Policy, which details how we collect, use, and protect your personal information. By agreeing to these Terms of Service, you also acknowledge that you have read and understood our Privacy Policy.

8. Disclaimer of Warranties THE WEBSITE AND ITS CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. EPOCH DISCLAIMS ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE WEBSITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

9. Limitation of Liability TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL EPOCH, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY DAMAGES OF ANY KIND, INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF, OR INABILITY TO USE, THE WEBSITE OR ANY CONTENT ON THE WEBSITE.

10. Indemnification You agree to indemnify, defend, and hold harmless Epoch, its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, expenses, and costs (including reasonable attorneys’ fees) arising out of or in any way connected with your use of the Website or your violation of these Terms.

11. Termination We reserve the right to terminate or suspend your access to all or part of the Website at any time, for any reason, including for a violation of these Terms, without prior notice or liability.

12. Governing Law and Jurisdiction These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. Any legal suit, action, or proceeding arising out of these Terms or the Website shall be instituted exclusively in the federal or state courts located in Florida.

13. Changes to These Terms We reserve the right to modify these Terms at any time. All changes are effective immediately when we post them. Your continued use of the Website following the posting of revised Terms means that you accept and agree to the changes.

14. General Provisions

  • Entire Agreement: These Terms, together with our Privacy Policy and Return and Refund Policy, constitute the entire agreement between you and Epoch regarding your use of the Website.
  • Severability: If any provision of these Terms is held by a court of competent jurisdiction to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

15. Contact Information If you have any questions about these Terms of Service, please contact us at: Email: info@epochcpt.com