🚚 Free LTL Shipping Across the U.S.

Save on freight with our Free LTL Shipping program by Region, designed for wholesale orders across the United States.

📦 Explore below the Minimum Order by Shipping Zone

Florida, Georgia, Alabama, South Carolina

North Carolina, Tennessee, Mississippi, Louisiana, Arkansas, Virginia

New York, Pennsylvania, New Jersey, Maryland, Delaware, Washington D.C., West Virginia, Ohio, Indiana, Illinois, Kentucky, Missouri, Michigan, Connecticut, Massachusetts, Rhode Island.

Texas, Oklahoma, Kansas, Nebraska, Iowa, Minnesota, Wisconsin, South Dakota, North Dakota, Colorado, New Mexico, Maine, New Hampshire, Vermont.

California, Oregon, Washington, Nevada, Arizona, Utah, Idaho, Montana, Wyoming

What’s Included?

✽ Liftgate service (no forklift needed). ✽ Limited access delivery (restaurants, plazas, etc.). ✽ Residential delivery coverage.

⚠️ Important Information

Free LTL shipping applies only when the minimum order value per zone is met The MOQ remains the same, even if liftgate or special delivery services are not required. ❌ Free shipping promotion does not apply to plastic containers, and plastic utensils.

Our Shipping Solutions

At Epoch, we provide fast, reliable, and cost-efficient shipping solutions across the United States for bubble tea shops, restaurants, and food service businesses.

From boba ingredients and supplies to custom disposable packaging, our logistics network is designed to ensure your orders arrive safely, on time, and ready for business.

Below, you’ll find everything you need to know about our shipping process, delivery options, and LTL freight.

Orlando Local Shipping (Applied for Surrounding Areas)

  • *Free Shipping

    *Orders exceeding $300 are eligible for free shipping in Orlando and Kissimmee.

  • Delivery Timeframe

    2-3 business days in the Orlando area.

  • Shipping carrier

    UPS, USPS, and FedEx (options discussed with a sales representative).

  • Addresses

    Epoch delivers to commercial and residential addresses.

Shipping for Extended Areas in Florida

  • *Free Shipping

    *To qualify for FL Free Delivery your order minimum must be $500 for nearby areas, and more than $1000 for more distant areas.

  • Delivery Timeframe

    3-7 business days in Florida.

  • Shipping carrier

    UPS, USPS, FedEx and LTL Carriers.

  • Addresses

    Epoch delivers to commercial and residential addresses.

National USA Shipping

✽ Small order to big orders

We deliver everything from individual boxes to full pallets.

✽ Delivery Timeframe

5-10 business days across the USA.

✽ Shipping carrier

UPS, USPS, FedEx and LTL Carriers.

✽ Addresses

Shipping carriers deliver to commercial and residential addresses. For LTL (Pallets) when it is a residential address the costs are higher.

We want you to be completely satisfied with your purchase.. If for any reason you’re not, we’ve got you covered with our returns and refunds policy.

Returns & Refunds Policy

General Returns

  • Claims for damages or shortage must be made within 2 days upon receipt of goods.
  • Machinery returns after 7 days are subject to a 15% restocking fee.
  • Items purchased on sale are final, no returns will be accepted.
  • No returns accepted after 15 days from receipt.

Food Items

  • General return terms applies.
  • Food stuff returns are only accepted if the items remain unopened.
  • No returns accepted for perished items.
  • To initiate a return for food items, please contact us (407) 420-7735 or visit our Contact Page.